I think my account has been hacked because Facebook won’t allow me to play my games. How can I secure my account?
Please contact Facebook Security directly.
How do I know that the website I’m on is really Sleepy Boar?
The best way to know for sure is to type www.sleepyboar.com into your browser to visit it directly.
Scammers are very convincing and may use Sleepy Boar images or game names on their site to try to trick you into believing that they’re legitimate. If you suspect you’ve landed on a scam page, exit out of it immediately.
Where can I report cheaters, and what will Sleepy Boar do about them?
If you suspect that a player is cheating, report that player in-game. Sleepy Boar reviews all reports. If a player is found to be in violation of our Terms of Service, the action may be taken against their account.
I received an email that appears to be from Sleepy Boar, telling me that my account will be banned if I don’t do what the email says. Is this really from Sleepy Boar?
No. Hackers use this method to gain access to your account. SleepyBoar will always issue warnings in-game after you log in. Sleepy Boar will never ask you for your password. Please report all illegitimate emails by using the “Report Abuse” link on the social network platform or submit it to Sleepy Boar Customer Support, and then delete it.
I received a message that appears to be from Sleepy Boar telling me that I am in violation of your Terms of Service, but I didn’t do anything wrong. Is this really from Sleepy Boar?
No. This is an attempt by hackers to gain access to your account. Report the message using the “Report Abuse” link, contact Sleepy Boar Customer Support, and then delete it.
Is it important to update my computer system? How do I update it?
Yes. Out-of-date software can leave your computer vulnerable to attacks. Updates can be downloaded directly from the software vendors.
Here are inks to the update pages for some of the major operating systems and browsers:
- Microsoft Windows: http://update.microsoft.com/windowsupdate
- Apple OS X: http://www.apple.com/softwareupdate/
- Microsoft Internet Explorer: http://support.microsoft.com/ph/8722
- Firefox: http://support.mozilla.com/en-US/kb/Installing+Firefox
- Safari: http://www.apple.com/support/downloads/
- Chrome: http://www.google.com/chrome
Do I need Security Software? What Security Software should I use?
Yes. Malware comes in many forms and its only purpose is to inflict harm on your computer. Start your search by investigating and comparing products from different companies to find the one that fits your needs. Regardless of which on you have, remember to keep your software up-to-date.
How do I keep my account secure?
Make sure that you update your computer system on a regular basis, use updated Security software, and make strong passwords. Never give your passwords out to anyone and never click on suspicious links.
How can I report inappropriate material I saw while playing a game?
Please send all relevant information, including a screenshot, link to the player’s profile where you found the inappropriate material, if possible, and the location where you saw the photo to Sleepy Boar Customer Support.